Remote Proctor Information
Exams are now administered using Internet Based Testing (IBT) via a remote proctor!
What does this mean for you?
- You can take the exam in the comfort of your own home or office.
- You can pick the best day and time to take the exam within the designated exam dates.
To take the exam you will need the following:
- A valid government issued photo ID. The paper driver’s license issued by your state/province upon renewal will not be accepted. The first and last name in our system must match the name on your ID. You will be required to show the remote proctor your ID.
- Desktop computer or laptop computer running Microsoft Windows or Mac OSX (Tablets, iPads, Chromebooks and smartphones do not meet our requirements).
- Only one computer display/monitor. You will be asked to unplug any additional displays/monitors.
- Ensure that you have access to Google Meet on your computer, this is what the proctor will use to connect.
- A working built-in or external webcam and microphone.
- Two cameras are required during your proctored exam. In addition to your computer's camera and microphone, please have a mobile device with the Google Meet app installed. Your phone will need to be placed so the proctor can see your computer screen. This image shows several examples of acceptable angles.
- A quiet and clean workspace cleared of any papers, post-its, books, electronic devices, phones, drinks, etc. where there will be no interruptions. The proctor will ask you to do a complete 360-degree room pan and desk sweep with your webcam. You MAY have pictures on your walls, but posters & bookshelves must be covered up.
- No digital watches, headphones/earbuds or hats can be worn.
- No breaks are allowed.
- A calculator will be provided within the exam.
- You are allowed one blank piece of scratch paper and a pen or pencil. You will be required to show both sides of the paper to the proctor.
- You must use Chrome, Firefox or Edge. Chrome is the most compatible. Do not use Safari or Internet Explorer.
- Reliable internet connection. Hot spots should not be used.
- Internet speed must be at least 2 Mbps download and 2 Mbps upload. 10 download/3 upload is recommended. Test your internet speed at: http://www.speedtest.net. You should test your speed at the location you are taking the exam on the day of the week and time of your exam to get the best estimate of your internet speed. Speed can vary on exam day based on your provider and usage.
Computer Compatibility Check
To check your computer and network compatibility, please take this sample exam. If you have issues, you may need to use a different computer or take your exam from a different location. If you are using a company computer or are at work, you can ask your IT department to following the instructions in this guide, which may resolve the issues. Make sure you can successfully take the above exam before your appointment date.
Connecting with Your Proctor
To take the exam, the proctor will give you the information to connect using Google Meet. Please ensure you have access to that program on both your computer and mobile device.
Time Allowed for Exams
- International Exam - 2.5 hrs
- Local Board Exams - 2 hrs
- Most Specialty Exams - 2 hrs
4R NMS Region 1 - 3 hrs)
More Questions regarding remote proctored exams?
Check out our Remote Proctor FAQ page or take a look at the Certification Programs Examinee Handbook.
Additional questions, please contact your certification representative.